Alamo Drafthouse

Print: Aluminium

Frame: Aluminium

All prints are made to order and framed by hand. Prints take between 3-7 business days to create and shipping is between within 1-5 business days

We've only just started out so please be patient while we iron out kinks in our processes. We'll do everything in our power to get your order to you as fast as possible!

Missing Items: If there is a missing item from your order, we will start the process again the same day we are notified. We will ship it out using the same method we used to send out first item. For example, we would ship a missing item using USPS Priority Mail if the package was originally sent using USPS.

Package Inspection: Please check your order carefully upon delivery. If we sent you a wrong item(s) or missing, please email us at neon.austin@outlook.com within 7 days.

Damaged Items: If your order was received damaged, please take a picture of the item and send it to neon.austin@outlook.com within 30 days. Any complaints after 30 days, will be dismissed. Please check your order upon delivery.

Tracking Your Shipment 

Once you have received confirmation of your shipment, you may track its delivery status at: 

• FedEx shipments:
  www.fedex.com
  1-800-GO-FEDEX (1-800-463-3339)
• UPS shipments:
  www.ups.com
  1-800-PICK-UPS (1-800-742-5877)
• DHL shipments:
  www.dhl.com
  1-800-ASK-USPS (1-800-222-1811)